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If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.This screen shot shows how you can scroll through various pictures and view the location of where those pictures originated: Another nice feature of the OSC connector is that you can view all of your Linked IN contacts directly from the Outlook Contacts navigation bar: The client side method is the default behavior, as users are left to themselves to upload and keep photos updated.This is done by simply opening a contact and clicking on the photo icon, then browsing for a photo to upload.
Frequently users report recipients missing from the GAL. Scenario:– Recipients are not hidden from Exchange Address Lists– Recipients do show up in the “All Users” Address List– Recipients do show up when Outlook’s not in Cached Mode– Recipients resolve in Outlook Web Access Some recipients may not be included in the Offline Address Book when it is generated, for a number of reasons.
It's possible that you're looking for the new users before your interval period has expired.
To additionally complicate things, the OAB on the server is by default generated once per day, at midnight.
Depending on the size of your organization and changes to default settings, it could take days before a new user can make its way into the OAB and onto your local copy.
It's also possible that there's an issue with client-server communication such that OAB downloads aren't happening.